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The Surest Way to Never Be Wrong Is to Never Assume You Are Right

I can hold a strong view and still treat it as provisional. The moment I need to be right, learning stops and correction begins to feel like defeat.

Ken Toh5 min read

The surest way I know to never be wrong is to never assume I am right.

That sounds like a contradiction.

Of course I can be wrong. I can misunderstand a situation, trust a weak assumption, or make a decision that produces the wrong result. Refusing to believe I am right does not protect me from making mistakes.

It protects me from making the mistake permanent.

When I treat my current answer as the best answer I have for now, new evidence can improve it. When I need my answer to be right, the same evidence feels like something I have to defeat.

The difference is not whether I have an opinion.

The difference is whether I am trying to protect the opinion or improve it.

SEO kept teaching me this

I think this is one of the attributes that allowed me to keep growing in SEO over the years.

SEO does not reward permanent certainty. Search systems change. Websites change. Competitors change. People change how they search, discover information, and make decisions. An explanation that fits one market, website, or period may fail somewhere else.

If I become attached to being right, every change becomes inconvenient. I start looking for evidence that protects what I already believe. I explain away what does not fit. Experience, which should make me more capable, can slowly make me less willing to learn.

The alternative is to treat every conclusion as provisional.

I can still form a view. I can make a recommendation, choose a direction, and take responsibility for the result. But I leave room for the possibility that the model is incomplete.

In what I would learn if I were starting SEO again, I wrote that the durable ability is to keep understanding whatever system comes next. That is only possible if I accept that my understanding of the current system is never finished.

A strong opinion does not need to be permanent

This mindset can make some people think I am weak or that I have no opinion.

I understand why. Certainty looks confident. A person who speaks as if there is no possibility of error can appear stronger than someone willing to say, "This is my current view, but I may be missing something."

But intellectual humility is not the absence of judgement.

Having no opinion avoids the decision. Holding a provisional opinion makes the decision while remaining responsible to reality.

SituationIf I need to be rightIf I want to move toward what is right
New evidenceI search for a reason to dismiss itI ask whether it changes the conclusion
DisagreementI treat it as a challenge to my authorityI test whether the other person sees something I missed
A decisionI defend it as the final answerI act on the best available answer and keep observing
A mistakeI protect my identityI correct the model and the next action
LearningI collect confirmationI look for a better explanation

The second column does not require less confidence.

It requires a different kind of confidence: enough confidence to act without needing the action to prove that I was right all along.

This applies to life too

Work makes this principle easy to see because results, evidence, and changing conditions eventually test our decisions.

Life does the same thing, but the feedback is not always as clean.

We enter conversations with incomplete information. We judge situations from one position. We make choices without seeing every consequence. If I begin with the belief that I am right, listening becomes a performance. I am waiting for the other person to finish so I can defend the answer I already brought with me.

If I begin with the possibility that I am wrong, I can still disagree. But I can also learn.

This is connected to what I hope my children learn from watching me. Curiosity includes being willing to discover that an old answer was incomplete. Admitting a mistake is not weakness. It is how responsibility moves from defending the past to improving what happens next.

The aim is not to doubt every thought until action becomes impossible.

The aim is to make a decision without turning it into an identity.

I am trying to reduce the distance

There is something almost mathematical about this approach.

If I never claim that my current position is the final truth, new information cannot destroy a certainty I was never trying to preserve. It can show me that I was further from the right direction than I realised, but it can also help me reduce that distance.

This does not mean all views are equally good. Evidence matters. Experience matters. Logic matters. Some answers are clearly stronger than others, and some decisions still have to be made firmly.

But even the strongest answer I have today should remain open to a better one tomorrow.

Life is about moving towards the right way.

I do not expect to arrive at a point where I can say I am finally right and no longer need to learn.

I will never be completely right.

But if I never need to believe that I am, I can keep correcting, keep growing, and keep moving closer.

Written by Ken Toh

Personal reflections on life, learning, people, and the ideas that shape how I see the world.

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